Our commitment
We use your data to perform the functions you request, maintain your account and protect the service. We do not sell personal data or use private documents for third-party advertising. AI features may involve processing providers as explained in this policy.
Data you provide
We may process your name, email, phone, country, date of birth, language and authentication data; tasks, reminders, documents and content sent to the assistant; and technical access, security and usage records. Information about other people should be shared only with authorization or another valid basis.
How we use your data
We use data to organize information, synchronize devices, generate reminders and alerts, perform requested features, provide support, prevent fraud and abuse, maintain security and comply with legal obligations.
AI, voice, vision and documents
When you activate the microphone, audio may be transcribed and processed to respond or prepare actions. You can turn it off using the microphone button or revoke permission on your device. Content needed for your request, including voice, text, images and documents, may be sent to AI, transcription or speech-synthesis providers. Do not send passwords or unnecessary sensitive information. Provider practices depend on their terms and applicable contractual settings.
Sharing and providers
We do not sell your data. Information may be processed by providers needed for infrastructure, payments, security, communications or AI, subject to protection obligations and only to provide the contracted service.
Security
We apply appropriate technical and organizational controls, including authentication, authorization, communications protection, access segregation and monitoring. No system is absolutely invulnerable, so protections are reviewed continuously.
Retention and deletion
Data is retained as needed for the service, security and legal obligations. Closing your account revokes access and deactivates the account; this does not mean all records, documents and backups are erased immediately. You can export the data available in the app or request corrections and additional deletion through support. Mandatory retention and technical limitations will be considered.
Your rights and choices
Depending on applicable law, you may have rights of access, correction, deletion, portability, objection or restriction of processing, and withdrawal of consent where consent is the legal basis.
Children and shared accounts
Use by minors must follow applicable age and authorization requirements. People responsible for family or shared spaces must respect the privacy of people they add.
Changes and contact
We may update this policy when the service or legal requirements change. Material changes will be communicated appropriately. Privacy questions may be sent through Previra contact channels.